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Undeposited Funds account when you accepted them as payment.

Also, after speaking with a supervisor on the support line, they were going to add some data into a payroll record for me as there was no place I could do that myself.

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You call support and after sitting on hold for 45 minutes they tell you clearing your cache will help, but it does not.

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Sorry to hear about your experience with support and with Payroll.

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When I contacted customer service they assured me that once you did it once on an invoice it would be automatic moving forward and that is not the case either!

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Said it would be done in 2 weeks, so far about 6 weeks have passed with no action.

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All National Insurance numbers had to be entered again, for each staff member, manually.

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It seemed to be an easy solution to be able to get online to your quickbooks.

The new system made paying online completely challenging and now it takes me a lot longer to do invoices and even longer for people to pay me.

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If the frustration mounts to the point that you want a new system and you live in a state where Xero offers Payroll (only 7 as of now), you might want to check out that option.

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Due to this failure, we are unable to do payroll and are now doing our payroll on the desktop version.

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After trying to figure it out myself, and get help from 2 other coworkers, we started online chat.

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All in all, I think the system has lots of promise but at this time I would not recommend this to any of my colleagues, especially if you want to do payroll.

Download rtmp 8 7 10

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When you click ON the OFF appears so it leaves you wondering is it ON or is it OFF.

This is indicative with your comments about poor customer service, with little knowledge or ability for help desk staff to do anything except tell you about simple solutions to simple problems.

If I could give this new version of Quick books online minus 10 stars I would, this is the worst thing intuit has done to the accounting world in decades.

One thing about Quickbooks online is it does not allow for multiple companies.

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Unfortunately, shoddy customer service seems to have become the norm for Intuit.

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This is COMPLETELY unrelated to what shows at the side and is COMPLETELY UNRELATED to what shows on the payslip.

Quickbooks remote access is being discontinued at the end of this year as well.

PC where you log in data, and some info converts after it reached cloud.

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Flint will even connect transactions to your existing customers in order to save you time.

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Its beyond inept that I have to manually allow all customers to pay online every time I make an invoice then I have to confirm which way they can pay me once again after scrolling down.

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In the end we found out that you can not make a deposit slip via quickbooks online.

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QBO took a useful and serious product and made it unworkable on office computes.

Oh I know because when you are getting ready to send the invoice you have to scroll down and click the box again banking transfer.

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Now I have to click the on or off for online payment for every invoice every time.

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Every shipment, packing list and invoice we get from our vendors has this.

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When you give up, you just go to the back of the queue.

Could I run QB Online from a device that is not online and update info when back online?

Chart of Accounts, being able to easily customize column view size etc.

This leaves no information available to you unless you are parked in front of the computer with the program on it.

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Most frustrating is payroll set up, I am currently in limbo because the set up will not allow me to put previous year to date totals as they were given.

Another major problem with payment is a conflict between payday and pay period.

QB began converting customers in February, I am writing this in November and my client still not converted meaning they cannot accept imported online banking transactions which is supposed to be one of main reasons to use Online.

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Now what I am waiting on is for parent to tell me they now have to enter in their payment information every month for the first time all over again.

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Sometimes the figures in the entry field are black and plus.

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The transition from quickbooks pro was horrible, the transition from quickbooks pro payroll to quickbooks online payroll was even a worse nightmare that is still showing many flaws.

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QB for Mac 2013 and would like to access QB from multiple devices: laptop in delivery van, desktop in office, laptop in production facility.

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The only way to fix it, I was told was to start again.

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However, as soon as I tried to create a deposit slip to take to my bank I ran into problems.

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On hold for 2hrs 18mins for the 6th time this year.

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Find other technology to access your QB and to be able to work on the go.

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It seems like all they wanted was a pretty interface that is completely unreliable.

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Why did they even make all these changes so that it can be that much harder to send an invoice.

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Also, some functions such as print may not always work form all browsers.

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It refers to tax week in which you will pay them.

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VERY, VERY FRUSTRATED and embarrased as a CPA i recommended to my client last year.

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If you are used to QB Desktop then you will not like QBO.

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Sometimes the figures in the entry field is minus and shows in red.

Just an update on my Quickbooks online: to create payroll you need to import employee date one by one from Quickbooks to Paysuite: all dates of birth and join dates were one day out and needed to be amended manually.

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Have you tried checking with QBO support or the QBO community?

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Plus you can not customize your check stubs, I have checks I just ordered that are not compatible with the quick books format.

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